Wonga Chilongo (11.11.2017 21:28)
Went in today as a group for bridal party outing. Service was not good, there were six of us and only three of the workers were kind. At the end, we were informed there is a 20% gratuity charge since we were a group, which is fine. HOWEVER, we were not offered anything to drink, we did not get any clear coat on top of our polish, I had to ask for the slide-ons that are supposed to given after a pedicure, most of the ladies in my group didnt recieve any lotion which is what most places do after a pedicure. It was a terrible first experience and we will not be returning.
KendallKnecht (25.09.2017 22:39)
I have been to Paris Nail Bar a few different times hoping they would redeem themselves but unfortunately I have been disappointed every time. This time in particular I go in and there are staff members everywhere. Some sitting in chairs having other staff do their nails, some sitting behind the nail counter on their phones with headphones in all sprawled out in the chairs. Completely unprofessional. Not to mention, they do not listen to you. I say I want my nail filed a certain way and they do the complete opposite. I always feel so rushed when I am in there, but for what reason because half the staff is not even working so there is no reason to rush me in and out of the chair. I have shorter nails and I like them that way. As he is filing them down he is completely off my nail and filling my finger. It was not until I jerked away that he noticed, he apologized and moved on. He then gets the cuticle scissors and starts cutting and snatching the skin. Needles to say he rips the skin off from around my finger and it starts to bleed. "Oh, sorry again." It's honestly just a sloppy rushed job with the worst customer service. You want a nice, relaxing manicure...go else where. The prices surely do not reflect the service!!!
M Baker (26.08.2017 22:31)
This isn't a review of the whole salon as I have been a longtime customer. This is a review of one person in particular: Jenny. I found her to be very rude, disruptive and combative. I had a 2pm appointment scheduled and after waiting more than 40 minutes I decided that I no longer wanted the appointment. Jenny took it upon herself to argue with me and interrupted every conversation that I was having with someone else. She went on the tell me that "sometimes you have to wait at the doctors before an appointment." She could not fathom why I did not want to continue on with my appointment. I tried to explain to her that I have the right to decide who gets my business and my money. I had to finally tell another manicurist to simply tell her not to talk to me. The receptionist was able to contact the manager and I was accommodated for my inconvenience however, Jenny still wanted to argue. I found Jenny's customer service to be very poor and after my experience with her, I would prefer if she never provided any service for me.
Leigh Wallace Dodd (21.08.2017 21:03)
My husband and I visited Paris Nail Bar over the weekend for pedicures. We booked our appointment online and were seated quickly, only for me to realize that the chair I was sitting in was broken (it did not massage, only reclined and moved forward and backwards). Every other chair in the place was full, so my only option was to wait for one to become available, which we didn't want to do because of time constraints (Hence the appointment making). After ordering a glass of wine, I had to ask for my jets to be turned on in the foot spa...it took several technicians to replace the parts and get it working.
The pedicure itself was good - the technician was attentive to cuticles, calluses, and painting my toes.
Upon checkout, the staff did not offer any sort of discount due to me sitting in a chair that was not functioning. After some arguing, and "Calling the manager for approval", we were able to get the one glass of wine complimentary.
Biggest lesson learned: Whenever you visit this place, be sure they put you in a chair that works and in a foot spa with functioning jets. If I hadn't wanted a decent chair to sit in, I would have visited one of the other lower priced salons in the area.
Adarian D (07.08.2017 02:37)
I absolutely love it here! I always and I mean ALWAYS get compliments on my nails. I use to see Erick but upon his departure I now see Jenny. Also, I love Kim and her fun personality and always use her nails for my next nail inspiration and I've seen her too, do great work! Leah is also amazing at designs! They truly are goddesses with a nail file. :-)
Definitely try out this salon and even pamper yourself with one of their amazing pedicure services. They also have an extensive drink list and unique ambiance that truly makes you forget the hustle and bustle of the week at work.
In previous reviews the cost has been an issue. I think you get what you pay for. Here: you will get fresh clean drills, liners in your foot tub, as well as items that don't look like they've been used on a multitude of people without being sanitized/cleaned. Those that work here go above and beyond in their work, customer service, as well as the aesthetics of the entire facility. It's more than worth it! You can tell they love what they do, and their customers even more.