The Palms Spa AVEDA
| 3025 Collins Avenue, Miami Beach |
5 tarieven
8.00/10.00 |
|
+1 305-908-5460 |
|
The Palms Spa AVEDA op de kaart
Beoordeling
Rafael de la Vega (16.10.2017 18:45)
Can’t stop raving about this place. It is the best hidden gem in South Beach. I hope it stays like that. A little oasis in Miami Beach. You can’t beat their service. The hospitality and staff are amazing. Carolyn in the front office was extremely nice. Overall the valet, front office, housekeeping everyone deserve a 5 star rating. I’m definitely planning another staycation with them. 🙌🏻
Can’t stop raving about this place. It is the best hidden gem in South Beach. I hope it stays like that. A little oasis in Miami Beach. You can’t beat their service. The hospitality and staff are amazing. Carolyn in the front office was extremely nice. Overall the valet, front office, housekeeping everyone deserve a 5 star rating. I’m definitely planning another staycation with them. 🙌🏻
Alex Aguilar (29.09.2017 00:39)
Really great customer service. We needed a place to stay after Hurricane Irma and the staff was really accommodating. Great pool and bar along with easy access to the beach. We really enjoyed our stay.
You can watch our travel vlog about our stay on our Alex & Erika YouTube channel. Great times!
Really great customer service. We needed a place to stay after Hurricane Irma and the staff was really accommodating. Great pool and bar along with easy access to the beach. We really enjoyed our stay.
You can watch our travel vlog about our stay on our Alex & Erika YouTube channel. Great times!
Krystyna Ermer (25.09.2017 13:39)
What a beautiful hotel. This place has the full package. A large pool, direct beach access. The interior of the hotel is clean and well styled. The staff is very professional. The perfect Miami Beach vacation spot.
What a beautiful hotel. This place has the full package. A large pool, direct beach access. The interior of the hotel is clean and well styled. The staff is very professional. The perfect Miami Beach vacation spot.
Stephanie Wong (04.09.2017 17:51)
Great family hotel. Located in the quieter area of Miami beach, most guests are young families here. Beautiful pool and easy access to the beach and boardwalk. Rooms are a little dated (renovated) but overall clean. The room we stayed in had two bathrooms, one with the toilet and one with the shower plus a sink in each one which was amazing for getting ready in the mornings (we stayed as a family of four). Highly recommend Roasters N Toasters for breakfast which was a 20 min walk - affordable, delicious and massive portions. French toast was the bomb!!
Great family hotel. Located in the quieter area of Miami beach, most guests are young families here. Beautiful pool and easy access to the beach and boardwalk. Rooms are a little dated (renovated) but overall clean. The room we stayed in had two bathrooms, one with the toilet and one with the shower plus a sink in each one which was amazing for getting ready in the mornings (we stayed as a family of four). Highly recommend Roasters N Toasters for breakfast which was a 20 min walk - affordable, delicious and massive portions. French toast was the bomb!!
N K (31.08.2017 22:23)
I booked a room here after reading all the good reviews. My experience of staying here was well below the average person's expectations. We had multiple issues that were not addressed appropriately by the staff.
When we arrived at valet parking, after collecting our luggage, the attendant was going through my car glove box. When I confronted him, in broken english he said that he was trying find my name for the valet ticket. I had to spell it to him one letter at a time. Then we tried to check into the hotel, the front desk staff said my credit card strip was too worn to process my card and they refused to run it manually. So I ended up having to pay with cash. As I was checking in, I looked down at my bag and noticed it was missing. As I look around the lobby there was a man and women walking away with my suitcase! I stopped the man and he said it must of been a misunderstanding and he thought it was his bag. The front desk staff did not assist with any of these issues.
The room was nice and had a good view. However, the fan for the air conditioner would kick on every hour or so and it was so loud it kept waking us up. When we went to use the pool, we ordered some food and drink. I had cash to avoid the card issue and the cash was stolen from our things that was setting poolside. The spa was a nice experience, Victor was very helpful and he had no problem running my credit card. The massages were good and the spa area was relaxing.
I had tried to contact the manager to express my frustration with the above issues, weeks later when the managers assistant returned my call, he said there was nothing he could do about my complaint because I did not make a formal complaint at the time of the incidents during my stay. I booked this hotel because it had numerous good reviews. I wanted to leave a review of our experience so that future guests would not be caught off guard like I was.
I booked a room here after reading all the good reviews. My experience of staying here was well below the average person's expectations. We had multiple issues that were not addressed appropriately by the staff.
When we arrived at valet parking, after collecting our luggage, the attendant was going through my car glove box. When I confronted him, in broken english he said that he was trying find my name for the valet ticket. I had to spell it to him one letter at a time. Then we tried to check into the hotel, the front desk staff said my credit card strip was too worn to process my card and they refused to run it manually. So I ended up having to pay with cash. As I was checking in, I looked down at my bag and noticed it was missing. As I look around the lobby there was a man and women walking away with my suitcase! I stopped the man and he said it must of been a misunderstanding and he thought it was his bag. The front desk staff did not assist with any of these issues.
The room was nice and had a good view. However, the fan for the air conditioner would kick on every hour or so and it was so loud it kept waking us up. When we went to use the pool, we ordered some food and drink. I had cash to avoid the card issue and the cash was stolen from our things that was setting poolside. The spa was a nice experience, Victor was very helpful and he had no problem running my credit card. The massages were good and the spa area was relaxing.
I had tried to contact the manager to express my frustration with the above issues, weeks later when the managers assistant returned my call, he said there was nothing he could do about my complaint because I did not make a formal complaint at the time of the incidents during my stay. I booked this hotel because it had numerous good reviews. I wanted to leave a review of our experience so that future guests would not be caught off guard like I was.
