PetSmart Mesa
| 1733 South Stapley Drive, Mesa |
5 tarieven
8.00/10.00 |
|
+1 480-539-8552 |
|
PetSmart Mesa op de kaart
Beoordeling
Angel Dog (12.10.2017 06:07)
Just went In for some guinea pig items. They had a good small animal and dog selection.
Just went In for some guinea pig items. They had a good small animal and dog selection.
dan burns (25.08.2017 06:41)
I have gone to this store only for a cpl weeks now (brand new puppy) but I recently went and rented a steam cleaner only to be told upon return that I needed my receipt in order to get my deposit back. Well I wasn't charged a deposit by the kid who checked me out during the day with my rental nor was I told I needed to keep my receipt. Then they asked me if I cleaned it. Well I did rinse it out and returned it cleaner then it was when I rented it for sure (it was pretty dirty/nasty when I got it). The lady proceeded to give me paper towel s and told me if I didn't clean the brushes out right there they'd charge me a cleaning fee. So I'm supposed to kneel down in the middle of the line and clean out these brushes right here. It was humiliating and not necessary. Had the kid who checked out the rental to me mentioned anything - had he done his job - I would have cleaned it even better out prior to returning it - no actually had I looked at the brushes I would have refused the dirty machine they rented me in the first place. Seriously if you can't go over the details of a rental upon renting it out don't disrespect me like that! Also actually train your staff and clean things in your store better to begin with (or at all)
Avoid this store as there are plenty of other places to purchase your pet needs from that will treat you like a person and not disrespect you.
I have gone to this store only for a cpl weeks now (brand new puppy) but I recently went and rented a steam cleaner only to be told upon return that I needed my receipt in order to get my deposit back. Well I wasn't charged a deposit by the kid who checked me out during the day with my rental nor was I told I needed to keep my receipt. Then they asked me if I cleaned it. Well I did rinse it out and returned it cleaner then it was when I rented it for sure (it was pretty dirty/nasty when I got it). The lady proceeded to give me paper towel s and told me if I didn't clean the brushes out right there they'd charge me a cleaning fee. So I'm supposed to kneel down in the middle of the line and clean out these brushes right here. It was humiliating and not necessary. Had the kid who checked out the rental to me mentioned anything - had he done his job - I would have cleaned it even better out prior to returning it - no actually had I looked at the brushes I would have refused the dirty machine they rented me in the first place. Seriously if you can't go over the details of a rental upon renting it out don't disrespect me like that! Also actually train your staff and clean things in your store better to begin with (or at all)
Avoid this store as there are plenty of other places to purchase your pet needs from that will treat you like a person and not disrespect you.
Barb Horton (06.08.2017 01:40)
My seven-year-old Chihuahua has never had a better experience. She allowed Isabella to not only bathe her but clip her long nails and grind them down as well as brush her teeth and blow dry her hair. She reassured me that Abby was fine the whole time, a report that I've never gotten before. Thank you PetSmart grooming!
My seven-year-old Chihuahua has never had a better experience. She allowed Isabella to not only bathe her but clip her long nails and grind them down as well as brush her teeth and blow dry her hair. She reassured me that Abby was fine the whole time, a report that I've never gotten before. Thank you PetSmart grooming!
Courtney Keyes (02.08.2017 21:17)
The staff ranges from overzealous salespeople to apathetic and inpatient. There are a good number of staff that are helpful, but the others are the ones that leave the largest impression. We were not a fan of the training classes (despite paying for six weeks, we quit after three) because we didn't like the sales pushing or the trainer's attitude. Still, the rate for classes was fair. The groomers were better, but seemed a little irritated with the dogs (it was the end of the day and no one would sit still). Otherwise, the store always has the products I go there to buy, and there are always discounts or coupons.
The staff ranges from overzealous salespeople to apathetic and inpatient. There are a good number of staff that are helpful, but the others are the ones that leave the largest impression. We were not a fan of the training classes (despite paying for six weeks, we quit after three) because we didn't like the sales pushing or the trainer's attitude. Still, the rate for classes was fair. The groomers were better, but seemed a little irritated with the dogs (it was the end of the day and no one would sit still). Otherwise, the store always has the products I go there to buy, and there are always discounts or coupons.
Leigh Szymanski (06.05.2017 20:40)
Everything my dog loves and needs under one roof. She loves going to the hotel and playing with the dogs in doggy day care. She couldn't look or smell better than after leaving their grooming salon. The vet's office makes sure she is healthy. I get to spoil her with all the treats and toys! Love the seasonal/themed merchandise. And of course her core food is purchased here as well! Everything at your finger tips!
Everything my dog loves and needs under one roof. She loves going to the hotel and playing with the dogs in doggy day care. She couldn't look or smell better than after leaving their grooming salon. The vet's office makes sure she is healthy. I get to spoil her with all the treats and toys! Love the seasonal/themed merchandise. And of course her core food is purchased here as well! Everything at your finger tips!
