FFC South Loop
| 1151 South State Street, Chicago |
5 tarieven
5.20/10.00 |
|
+1 312-360-1151 |
|
FFC South Loop op de kaart
Beoordeling
Thomas D (18.08.2017 15:52)
Not too crowded, we'll maintained machines and helpful staff. Although the 24h pass is pretty expensive (30$), if you go there on two succeeding days it's worth it!
Not too crowded, we'll maintained machines and helpful staff. Although the 24h pass is pretty expensive (30$), if you go there on two succeeding days it's worth it!
james bond (28.02.2017 03:11)
Ease up on the auto-dialer recorded message telemarketing campaign. SAD!
Ease up on the auto-dialer recorded message telemarketing campaign. SAD!
Greg Mackey (09.08.2016 02:54)
Great place but awkward layout. The machines are spread out awkwardly. Example... chest machines are in the back and up front. Why not just keep them grouped?
Also there is a big wasted area in front, idk why. They can add more fore sure. They need another.
Very clean gym and the staff are nice. Showers are ok nothing fancy like a midtown.
Great place but awkward layout. The machines are spread out awkwardly. Example... chest machines are in the back and up front. Why not just keep them grouped?
Also there is a big wasted area in front, idk why. They can add more fore sure. They need another.
Very clean gym and the staff are nice. Showers are ok nothing fancy like a midtown.
Jason Arlotta (03.12.2015 03:11)
Has everything you need. Doesn't get too crowded. Free weights are poorly organized/racked.
Has everything you need. Doesn't get too crowded. Free weights are poorly organized/racked.
Craig Herkal (20.06.2014 06:24)
Unfortunately, I found that it was easy to start a membership at FFC, but very difficult to change it. My wife and I were members; I attempted to end my membership after about 18 months, while continuing hers. At first I heard from three successive South Loop employees that I would have to come in because this type of change was too complex to handle over the phone. Since that seemed odd, was not a viable option for me to meet when the right membership employees were present, and definitely was not what the guy who signed us up as members said we would have to do ("just call me" he said; yeah, right), I kept elevating the question. I finally received an email from "billing" with directions that I would have to cancel and my wife would have to establish her own membership. A few days later, she visited the club, heard from an employee that my membership had been cancelled, and provided a new credit card number to bill. However, two days later we received another email that explained that, in fact, her visit (and the South Loop employee's stated understanding at that time) was not good enough, that my wife had just managed to change the account billing, not the account itself. We would have to try again, and apparently select from the inconsistent voices at FFC the correct path to make the very simple change we sought.
It is hard for me to believe that this sort of customer-unfriendly system exists. It seems pervasive in the health club sector, even as it is fading from view in all other areas. Even cell phone companies don't require contracts or onerous hoop-jumping efforts to change the type of service an individual receives. Yet FFC does. Eventually, health clubs will change too. Disappointing that it hasn't happened yet.
Unfortunately, I found that it was easy to start a membership at FFC, but very difficult to change it. My wife and I were members; I attempted to end my membership after about 18 months, while continuing hers. At first I heard from three successive South Loop employees that I would have to come in because this type of change was too complex to handle over the phone. Since that seemed odd, was not a viable option for me to meet when the right membership employees were present, and definitely was not what the guy who signed us up as members said we would have to do ("just call me" he said; yeah, right), I kept elevating the question. I finally received an email from "billing" with directions that I would have to cancel and my wife would have to establish her own membership. A few days later, she visited the club, heard from an employee that my membership had been cancelled, and provided a new credit card number to bill. However, two days later we received another email that explained that, in fact, her visit (and the South Loop employee's stated understanding at that time) was not good enough, that my wife had just managed to change the account billing, not the account itself. We would have to try again, and apparently select from the inconsistent voices at FFC the correct path to make the very simple change we sought.
It is hard for me to believe that this sort of customer-unfriendly system exists. It seems pervasive in the health club sector, even as it is fading from view in all other areas. Even cell phone companies don't require contracts or onerous hoop-jumping efforts to change the type of service an individual receives. Yet FFC does. Eventually, health clubs will change too. Disappointing that it hasn't happened yet.
