Target
| 375 18th St, Atlanta |
5 tarieven
5.20/10.00 |
|
+1 678-954-4265 |
|
Target op de kaart
Beoordeling
Marie Oates (29.10.2017 21:44)
I literally went in for Starbucks coffee. I get in line and within 30 seconds a random target associate comes up to me and say they are not taking anymore customers. It was only one person in front of me and knowone behind me. All I could think is what difference would one additional order make! I left but it was very inconvenient considering that's the only reason I went into the store. What happened to customer service and creating an exceptional customer experience.
I literally went in for Starbucks coffee. I get in line and within 30 seconds a random target associate comes up to me and say they are not taking anymore customers. It was only one person in front of me and knowone behind me. All I could think is what difference would one additional order make! I left but it was very inconvenient considering that's the only reason I went into the store. What happened to customer service and creating an exceptional customer experience.
Lillian Brantley (04.10.2017 19:11)
Thought it would be harder to get to, but was easy. Easily seen from Bishop St, with fence and greenery and train tracks between. You either go up into the store by escalator, elevator or stairs. Nice place with Starbucks and Pizza Hut. Clean, organized and plenty of associates.
Thought it would be harder to get to, but was easy. Easily seen from Bishop St, with fence and greenery and train tracks between. You either go up into the store by escalator, elevator or stairs. Nice place with Starbucks and Pizza Hut. Clean, organized and plenty of associates.
Andrea W (25.09.2017 21:43)
Customer service lady was rude, unprofessional and arguably racist. I went to this location to pick up an order placed online. Upon receiving it, I didn't like some of the items so I requested to return them. The customer service lady told me (with much distain) that I would not be able to return anything even though I'm right at the store, and would have to come back after 24 hours?? This made zero sense to me. After I expressed my dissatisfaction, she grudgingly returned my merchandise without any hurdle in the system, so she was obviously just giving me a hard time instead of "following the protocol". It was a very disheartening encounter, very disappointed.
FYI here's the copied-and-pasted target policy for returning merchandises from a pickup order: Items can be returned at Guest Services using the receipt that is emailed to you after the item is picked up. To complete a return using the emailed receipt, print or access the receipt from a mobile device and present it at Guest Services. Please note, once the email receipt is sent, it can take up to one hour before Order Pickup returns can be processed at the store where pickup occurred, and up to 24 hours if returning items to a different Target store.
---This is the same store that I picked up my order, a return should not have to wait 24 hours. I've been shopping at target for years, and this is the first time I had a bad experience.
Customer service lady was rude, unprofessional and arguably racist. I went to this location to pick up an order placed online. Upon receiving it, I didn't like some of the items so I requested to return them. The customer service lady told me (with much distain) that I would not be able to return anything even though I'm right at the store, and would have to come back after 24 hours?? This made zero sense to me. After I expressed my dissatisfaction, she grudgingly returned my merchandise without any hurdle in the system, so she was obviously just giving me a hard time instead of "following the protocol". It was a very disheartening encounter, very disappointed.
FYI here's the copied-and-pasted target policy for returning merchandises from a pickup order: Items can be returned at Guest Services using the receipt that is emailed to you after the item is picked up. To complete a return using the emailed receipt, print or access the receipt from a mobile device and present it at Guest Services. Please note, once the email receipt is sent, it can take up to one hour before Order Pickup returns can be processed at the store where pickup occurred, and up to 24 hours if returning items to a different Target store.
---This is the same store that I picked up my order, a return should not have to wait 24 hours. I've been shopping at target for years, and this is the first time I had a bad experience.
K9 Manners1st (22.09.2017 18:08)
Just bought my wife a laptop and the young lady who helped us made the entire process awesome. We will visit again just because of her care and knowledge base. We live 45min away so that says a lot
Just bought my wife a laptop and the young lady who helped us made the entire process awesome. We will visit again just because of her care and knowledge base. We live 45min away so that says a lot
Lee Zoe (30.06.2017 05:51)
Shittty service. The cashier 'forgot' my groceries more than twice. It was really frustrated when you got home and found out couple of groceries were missing and you need to go back to the store with your receipt to 'ask' for that. When we asked the cashier really politely 'how are you', she only answered 'uh'. What kind of service like that. If you don't want to work, go back home and do whatever you want. So tired to go back and ask for my 'MISSING' Groceries. If I can give them 0 star, I will do it, even its negative.
Shittty service. The cashier 'forgot' my groceries more than twice. It was really frustrated when you got home and found out couple of groceries were missing and you need to go back to the store with your receipt to 'ask' for that. When we asked the cashier really politely 'how are you', she only answered 'uh'. What kind of service like that. If you don't want to work, go back home and do whatever you want. So tired to go back and ask for my 'MISSING' Groceries. If I can give them 0 star, I will do it, even its negative.
