Zaza Ganya (25.07.2017 14:40)
Bad customer service. Bus stuck in the middle of nowhere and waited 5 hours for a bus from Durban to come fetch us
Rushay Booysen (12.05.2017 02:34)
Their buses are never on time. Waited in grahamstown a few weeks ago bus was late I had to leave to use a toilet and on my way bus passed me. They never even bothered to call me to give a time of arrival. You can never get through to their call centers
nomfundo mahleza (03.05.2017 01:30)
U deserve zero. I booked tickect for my baby from pe to cape townnliving pe at 9:25pm n been told be at ring road and hour early. Was there just after 8pm 2/5/17 only to leave pe just now 23:58pm. Whenbi wanted to cancel n book a flight was told i will loos 10%. How is that for a service???
timothy davids (12.04.2017 18:26)
Central Reservations,Help line,customer care,PE Branch,Joburg branch,Cape town branch....I've tried calling all of them,not a single answer.Not even between 8-5.
How does one speak to you people??
How does one get hold of you,after paying?
Where are those suppose to answer phones?
Lastly..How do tickets show available the night before (6:30 pm),i book mine and the next morning their aren't any drivers??
The website says a different story,the news paper says a different story,and management say i different story.
None which are the same.
Shouldn't a immediate solution or refund be put in place for everyone that was looking forward to seeing loved ones this Easter weekend,who now have to run around looking for transport the very next day??
Alice Mossner (05.01.2017 16:00)
Bus left two and a half hours late. 21/12/16. Welkom to Johannesburg. Departure area has no seating or shelter. On return trip toilet not supplied with paper or light. NOT GOOD ENOUGH. What ever happened to final checking before departure. NO MORE TRANSLUX IF YOU VALUE YOUR REPUTATION. I suggest an alternative departure point. What about a garage with facilities.