Britannia Hotel
| 1299 Umgeni Road, Durban |
5 tarieven
6.40/10.00 |
|
+27 31 303 2266 |
|
Britannia Hotel op de kaart
Beoordeling
Vusi Nyathikazi (06.11.2017 07:59)
The place is clean and quiet. Food is absolutely pure eastern but there is more room for improvement for on time room service
The place is clean and quiet. Food is absolutely pure eastern but there is more room for improvement for on time room service
Ishana Gopaul (03.11.2017 22:38)
Disgusting service. Me and my boyfriend got there just after 7pm. The place was fairly quieter the usual. I had ordered a mutton bunny and he ordered a grilled hake with French fries. I got my bunny about 10 mins after we had placed the order but he never received his food. It was almost an hour later and still no food. I asked the waiter if I could see his manager as I was so frustrated. I was done with my meal and he still never got his, I mean how long does it take for a piece of hake???? Initially the waiter had told us though that the hake would take abit long but we did not expect it to be that long of a wait. He kept on coming to the table to assure us that it will be ready in the next 5 mins which never happened. I eventually did speak to the floor manager and explained this whole situation to her. She seemed very sorry and offered to compensate. I really didn't want anything more to do with that place i just wanted the bill and to get out off there. I go there frequently but this was one of my worst experiences. I would recommend it to anyone in the future😠😠😠😠
Disgusting service. Me and my boyfriend got there just after 7pm. The place was fairly quieter the usual. I had ordered a mutton bunny and he ordered a grilled hake with French fries. I got my bunny about 10 mins after we had placed the order but he never received his food. It was almost an hour later and still no food. I asked the waiter if I could see his manager as I was so frustrated. I was done with my meal and he still never got his, I mean how long does it take for a piece of hake???? Initially the waiter had told us though that the hake would take abit long but we did not expect it to be that long of a wait. He kept on coming to the table to assure us that it will be ready in the next 5 mins which never happened. I eventually did speak to the floor manager and explained this whole situation to her. She seemed very sorry and offered to compensate. I really didn't want anything more to do with that place i just wanted the bill and to get out off there. I go there frequently but this was one of my worst experiences. I would recommend it to anyone in the future😠😠😠😠
Pamela Harvey (03.11.2017 19:30)
Tasty Indian Cuisine. Clean and one does need to book . Love going to try different meals there.
Tasty Indian Cuisine. Clean and one does need to book . Love going to try different meals there.
Keeveshin Naidoo (30.09.2017 04:07)
Amongst the best spicy indian food experience in Durban. Famous for their mutton bunnies, chops chutney and exotic curries.
Amongst the best spicy indian food experience in Durban. Famous for their mutton bunnies, chops chutney and exotic curries.
radesh rashkumar (28.09.2017 20:10)
The place came highly recommended but my experience was not good. Put of the four orders placed...my mutton bunnies consisted of 1 potato and 4 tiny pieces of mutton. My wife's order of chicken curry was fulfilled with Cornish chicken when exchanged for a meat balls was served with kebabs that where off. My mom inlay who was on a salt less fast and order a plate of plain saltles chips was served chips that was spiced and ended up breaking her fast. The final beans bunnies was good. I went to reception to file a complaint and whilst a person went to the kitchen to address the issue I watched a waitress on route to serve a drink at another table stop on clear view as she spotted something floating in the glass. Promptly used the straw to fish out the foreign body and proceeded to go and serve the same drink despite me advising her that I had witnessed her action......guys surely capable of far greater service levels than that which I experienced.
The place came highly recommended but my experience was not good. Put of the four orders placed...my mutton bunnies consisted of 1 potato and 4 tiny pieces of mutton. My wife's order of chicken curry was fulfilled with Cornish chicken when exchanged for a meat balls was served with kebabs that where off. My mom inlay who was on a salt less fast and order a plate of plain saltles chips was served chips that was spiced and ended up breaking her fast. The final beans bunnies was good. I went to reception to file a complaint and whilst a person went to the kitchen to address the issue I watched a waitress on route to serve a drink at another table stop on clear view as she spotted something floating in the glass. Promptly used the straw to fish out the foreign body and proceeded to go and serve the same drink despite me advising her that I had witnessed her action......guys surely capable of far greater service levels than that which I experienced.
