Hotel City Express Reynosa
| Miguel Hidalgo 480, Lomas de Jarachina Del Sur, García Rojas, Reynosa |
5 tarieven
7.20/10.00 |
|
+52 899 921 2400 |
|
Hotel City Express Reynosa op de kaart
Beoordeling
EDGAR DE ALBA (19.09.2017 23:01)
Great experience, staff always ready for any issue you mayor need
Great experience, staff always ready for any issue you mayor need
Jeff Beltran (14.03.2017 22:36)
A delightful experience! Quite professional.
A delightful experience! Quite professional.
Erick IzaguirreVEVO (24.02.2017 15:26)
Nice place for a good night
Nice place for a good night
Carolina Ramos (01.12.2016 19:30)
Horrible Customer Service! I made a reservation online because they advertised their complimentary airport shuttle service to the Reynosa airport. Per my reservation confirmation, I was to call them to set up a time for my shuttle; when I called to request a 3:30AM shuttle, I was informed that they have limited shuttle service hours which would not meet my needs. I then requested to have my reservation cancelled, and the receptionist informed that cancellations could only be made through their reservation line which is an 800 mexico number. No matter how many times I tried to call the number, I couldn't since I was calling from the US. I tried calling the hotel 4 more times after not being able to reach their 800 line and they decided to ignore all of my calls and not assist me. This is by far the worst customer service I've received.
Horrible Customer Service! I made a reservation online because they advertised their complimentary airport shuttle service to the Reynosa airport. Per my reservation confirmation, I was to call them to set up a time for my shuttle; when I called to request a 3:30AM shuttle, I was informed that they have limited shuttle service hours which would not meet my needs. I then requested to have my reservation cancelled, and the receptionist informed that cancellations could only be made through their reservation line which is an 800 mexico number. No matter how many times I tried to call the number, I couldn't since I was calling from the US. I tried calling the hotel 4 more times after not being able to reach their 800 line and they decided to ignore all of my calls and not assist me. This is by far the worst customer service I've received.
Alex Medina (30.11.2016 18:52)
The room looks old, the bathroom fixtures are shabby. The food is good like others City Express
The room looks old, the bathroom fixtures are shabby. The food is good like others City Express
