Lady Jess (29.10.2017 12:39)
Had a deep cut with box cutter knife during art, was promised to be helped within 4 hours. Drunken junkies were apparently more urgent.
After 2 hours I had help, great right being helped so early? Not.
I had "temporary" paper stitches and they said I needed real stitches and said it would be done in 4 hours. I sat there on a Wednesday for 11 hours.
We GAVE UP and left the hospital (1 in the morning) after that because I was so upset and couldn't stand sleeping on the benches. Didn't have proper dinner because my mom was required to stay and supervise me while we had nobody else to order us something.
I was tired and hungry, I even cried because of all that happened (I usually never cry in front of people). I returned the next day just after the nightshift to dayshifts at eight. The best time of day, apparently.
They told me that if I had stayed I would have been called 06.30 in the morning.
Whether I stayed or not (which I did not), it is clear that either way I wouldn't have been able to attend school or not because if at 6.30 in the morning I would go home to sleep before getting ready I would have only had 30 minutes of sleep. (This means that if I had stayed I would have been there roughly for 16/17 hours)
Anyways, so I went home and went back to Mater A&E the next day, arrving at ten. I had my sleep, proper breakfast...
Couldn't do anything about missing school and had accepted that so all should be fine right? Wrong again.
To make matters even worse the Triage misdiagnosed the depth of the cut and when I got called at 14.00 they told me the paper stitches were all I needed. I could have left at 16.30/17.00 the day before and attended school the next day if they had noticed it wasn't all that bad.
You would think they know what they are doing with the BASIC stuff. I wouldn't want to trust my life with them if I go to A&E at Mater again for an emergency if they mess up something that simple.
Sam Hirbod (29.09.2017 19:52)
If you have an emergency, avoid this place.
Went here with my friend after doctor told her she needs to go to the ER.
We arrived at 9pm and at 4:30am we had yet not been seen. Even though it was an emergency.
We were not alone in this. Patients had been waiting for over 12 hours and yet not seen.
What was interesting was that convicts and junkies skipped the queue and got tested immediately.
Long story short, if you feel like you're going to die, you most likely will at this excuse of a hospital.
Denise Thijzen (27.09.2017 09:51)
Went in there and wished I never had. Had symptoms important enough to be treated urgently, including heart palpitations. Was sat there for 6+hours, seeing all sorts of drunks being treated 'urgently' when they were simply drunk/junkies. One even went so far as to steal hand sanitizer while being helped. I must have seen at least 6 clear junkies being treated, while some of us were sitting there in pain. The whole experience became even more mind boggling when one of the junkies set the fire alarm off by smoking in the loo. I honestly have never experienced such a spectacle. Needless to say, after 6 hours I asked how much longer I would have to wait and was told 'best case scenario 2hours due to others having more serious illnesses'; i asked if heart palpitations and a potential pancreatitis was not serious enough to be seen after 6 hours, and was told 'nothing we can do'. I left afterwards and will have to pay the 100 euro charge. An absolute disgrace that a country in Europe has this as an emergency room. Clearly not the fault of the people there, but I'm never ever going to this place.
Konrad Gulielmus Konaszewski (08.09.2017 03:25)
Good care.
Good cooperation.
Great people here work.
Enjoy your health.Thank you very much💐💮🕊💋💙🌄🎶.
Marie Gordon (05.09.2017 13:43)
Great service, friendly, kind and most importantly professional/ knowledgable staff. I'd the best experience possible for a fracture. Thanks guys.