Saga Car Rental
| Bíldshöfði, Reykjavík |
5 tarieven
5.60/10.00 |
|
+354 515 7110 |
|
Saga Car Rental op de kaart
Beoordeling
Alex Johnson (11.08.2016 21:06)
Excellent service. I had originally booked at the airport but they helpfully rebooked me into a brand new car in town. Staff was friendly and efficient and gave us a ride back to our hotel after we dropped off the car.
Excellent service. I had originally booked at the airport but they helpfully rebooked me into a brand new car in town. Staff was friendly and efficient and gave us a ride back to our hotel after we dropped off the car.
Nick Siu (23.06.2016 01:35)
Nice
Nice
Melissa Be (25.02.2016 23:18)
DO NOT rent here. They are scam artists.
The initial, and notably cursory, inspection of the vehicle was conducted in a pitch black parking lot at 8:00 AM (the sun doesn't rise until nearly 11:00 AM this time of year in Reykjavik) on a black car with its headlights on. There was no inspection of the front bumper during this checkout, as it was impossible to see. Upon returning the vehicle, there was a curiously extensive inspection which included the underside of the front bumper. After the inspection, the employees conversed in Icelandic for 20 minutes without addressing us , then accused us of causing the damage. We were then told that we could not leave unless we paid 1600 Euros immediately.
To date, we have received no evidence documenting the damage beyond an email with an undated photo of an unidentified vehicle that supposedly displayed damage that was not present in the photos we took of the vehicle we rented when we returned it. The photo Reykjavik Thrifty/Dollar claims as proof that I caused the alleged damage to the bumper was clearly taken in the daylight: our return of the vehicle occurred during the pitch-black early morning. That being the case, how were the Reykjavik Thrifty/Dollar employees able to accurately assess the damage and cost of repair immediately? And why was the photo documenting the alleged damage taken at least three hours later, if not at some other time?
They accused us of damaging it to the tune of $1300+ which they then upped to $1700 without any explanation. Don't get scammed by them like we did. Avoid them at all costs.
DO NOT rent here. They are scam artists.
The initial, and notably cursory, inspection of the vehicle was conducted in a pitch black parking lot at 8:00 AM (the sun doesn't rise until nearly 11:00 AM this time of year in Reykjavik) on a black car with its headlights on. There was no inspection of the front bumper during this checkout, as it was impossible to see. Upon returning the vehicle, there was a curiously extensive inspection which included the underside of the front bumper. After the inspection, the employees conversed in Icelandic for 20 minutes without addressing us , then accused us of causing the damage. We were then told that we could not leave unless we paid 1600 Euros immediately.
To date, we have received no evidence documenting the damage beyond an email with an undated photo of an unidentified vehicle that supposedly displayed damage that was not present in the photos we took of the vehicle we rented when we returned it. The photo Reykjavik Thrifty/Dollar claims as proof that I caused the alleged damage to the bumper was clearly taken in the daylight: our return of the vehicle occurred during the pitch-black early morning. That being the case, how were the Reykjavik Thrifty/Dollar employees able to accurately assess the damage and cost of repair immediately? And why was the photo documenting the alleged damage taken at least three hours later, if not at some other time?
They accused us of damaging it to the tune of $1300+ which they then upped to $1700 without any explanation. Don't get scammed by them like we did. Avoid them at all costs.
Isaac Ekholm (19.02.2016 08:24)
Shuttle pick-up at the hotel was an hour late. Had the car less than a day and they refused the shuttle service when we brought it back at 4:30. Next morning we brought it back again and they claimed we "scratched" the lower bumper. We didn't scratch the bumper and let the staff know. We begun to feel a bit threatened as they became rather belligerent over the whole ordeal. So, we got the heck out of there! Very unprofessional and are now claiming minor scratches equate to over 1300 Euros in damage. We can't wait to get this over with - Basically ruined the trip. Better to go with a decent car rental company and not Dollar/Thrifty - Especially in Iceland!
Shuttle pick-up at the hotel was an hour late. Had the car less than a day and they refused the shuttle service when we brought it back at 4:30. Next morning we brought it back again and they claimed we "scratched" the lower bumper. We didn't scratch the bumper and let the staff know. We begun to feel a bit threatened as they became rather belligerent over the whole ordeal. So, we got the heck out of there! Very unprofessional and are now claiming minor scratches equate to over 1300 Euros in damage. We can't wait to get this over with - Basically ruined the trip. Better to go with a decent car rental company and not Dollar/Thrifty - Especially in Iceland!
Massimiliano Grisanti (22.05.2014 00:37)
Good cars but the Staff is firmly arrogant and badly behaved . No more my money to the company.
Good cars but the Staff is firmly arrogant and badly behaved . No more my money to the company.
