Cataraqui Pet Hospital
| 1183 Midland Ave, Kingston |
5 tarieven
8.40/10.00 |
|
+1 613-384-0986 |
|
Cataraqui Pet Hospital op de kaart
Beoordeling
Amy Birchall (13.09.2017 05:37)
I truly do not know where to begin with the horror of my experience at this place. My dog injured himself and he was not putting weight on his one leg so we took him in for x-rays. The ones done only identified that there were no broken bones when they should have been looking at ligaments as well, we were then told he needed a splint. The day I brought him in to be splinted I had my two year old son, anyone with kids knows how stressful it can be to be handling your toddler plus your dog who cant walk properly and pulling on a leash. The vet Dr. Matyas picked up on the stress and when she entered the room didn't discuss the splint but instead thought it was her place to tell me I shouldn't have my dog and that I really should consider re-homing him because he needs more attention. She also had the nerve to ask me why I even wanted him. After her lecture she then asks me if I want to go ahead with the splint, I say yes and leave.
Later that afternoon Dr. Matyas calls me to give me the update of Duke. She tells me she believes (without any further x-rays) that its Carpel Luxation and that there are two different types of surgery one costing $4,500 the other $5,500 and it would need to be done in Toronto by a special surgeon. I was shocked by the price and told her that we dont have the money. Without hesitation she informs me my other options are to give him to the humane society or compassionate euthanization and says we have literally one day to think about it because the surgery HAS to be done the following week. I spent the rest of the day balling my eyes out thinking I had no other choice but to put him down. I had a gut feeling not to trust this woman because I knew she didnt want me to have him the second she walked in the room to begin with so I took him for a second opinion at a different hospital.
This other hospital was our saving grace, they performed the proper x-rays that should have been done the first time by Cataraqui Pet Hospital. They then sent the x-rays to a surgeon to be absolutely sure of their findings and sure enough that it was that he DID NOT need surgery or to even be in a splint. That it was a small fracture (really bad sprain) and it would heal in time on its own.
I almost euthanized my dog because of this idiot woman Dr. Malyas and her pig headed opinions. I'm writing this review so others can be warned of her and to save their pets, it makes me wonder how many innocent animals lives have already been taken. I will NEVER be taking any of my pets to this place again, I'll be seeing what other actions can be done as well. Do yourself a favour and find a new vet if you already go here and if you dont please do not bring your pets to her!
I truly do not know where to begin with the horror of my experience at this place. My dog injured himself and he was not putting weight on his one leg so we took him in for x-rays. The ones done only identified that there were no broken bones when they should have been looking at ligaments as well, we were then told he needed a splint. The day I brought him in to be splinted I had my two year old son, anyone with kids knows how stressful it can be to be handling your toddler plus your dog who cant walk properly and pulling on a leash. The vet Dr. Matyas picked up on the stress and when she entered the room didn't discuss the splint but instead thought it was her place to tell me I shouldn't have my dog and that I really should consider re-homing him because he needs more attention. She also had the nerve to ask me why I even wanted him. After her lecture she then asks me if I want to go ahead with the splint, I say yes and leave.
Later that afternoon Dr. Matyas calls me to give me the update of Duke. She tells me she believes (without any further x-rays) that its Carpel Luxation and that there are two different types of surgery one costing $4,500 the other $5,500 and it would need to be done in Toronto by a special surgeon. I was shocked by the price and told her that we dont have the money. Without hesitation she informs me my other options are to give him to the humane society or compassionate euthanization and says we have literally one day to think about it because the surgery HAS to be done the following week. I spent the rest of the day balling my eyes out thinking I had no other choice but to put him down. I had a gut feeling not to trust this woman because I knew she didnt want me to have him the second she walked in the room to begin with so I took him for a second opinion at a different hospital.
This other hospital was our saving grace, they performed the proper x-rays that should have been done the first time by Cataraqui Pet Hospital. They then sent the x-rays to a surgeon to be absolutely sure of their findings and sure enough that it was that he DID NOT need surgery or to even be in a splint. That it was a small fracture (really bad sprain) and it would heal in time on its own.
I almost euthanized my dog because of this idiot woman Dr. Malyas and her pig headed opinions. I'm writing this review so others can be warned of her and to save their pets, it makes me wonder how many innocent animals lives have already been taken. I will NEVER be taking any of my pets to this place again, I'll be seeing what other actions can be done as well. Do yourself a favour and find a new vet if you already go here and if you dont please do not bring your pets to her!
Joseph Hamilton (09.09.2017 20:14)
Great care for our adopted friend. Genuine and with reasonable rates. Don't try to sell or guilt you into unnecessary services.
Great care for our adopted friend. Genuine and with reasonable rates. Don't try to sell or guilt you into unnecessary services.
Tony Hunter (08.08.2017 22:36)
I live in Montreal and my boy Rufus was very sick and needed an emergency surgery to remove a tumor from his intestine. No vets in Montreal were helpful. My sister RVT Cassie Hunter told me to have his info faxed over to the staff at Cataraqui. I recieved a call from Caroline one of vets and she explained everything to me. She told me that both her and Dr. Bouchard were looking at the file. I managed to book an appointment for the monday at a vet in quebec, but found out they were prepping for Tuesday.. Unfortunately my boy passed away in his sleep. Thank you for your help and for your compassion. Amazing vets and staff.
I live in Montreal and my boy Rufus was very sick and needed an emergency surgery to remove a tumor from his intestine. No vets in Montreal were helpful. My sister RVT Cassie Hunter told me to have his info faxed over to the staff at Cataraqui. I recieved a call from Caroline one of vets and she explained everything to me. She told me that both her and Dr. Bouchard were looking at the file. I managed to book an appointment for the monday at a vet in quebec, but found out they were prepping for Tuesday.. Unfortunately my boy passed away in his sleep. Thank you for your help and for your compassion. Amazing vets and staff.
John Shurtleff (03.07.2017 00:28)
Super friendly, genuine and helpful. The best veterinary hospital we have found.
Super friendly, genuine and helpful. The best veterinary hospital we have found.
Kris Boksman (12.05.2017 17:59)
I can't rave about this office and Dr. Keller, in particular, enough. He sensitively helped us with end-of-life care for our ancient poodle, and didn't run unnecessary or expensive tests and procedures. Compared to vets we'd seen locally before finding Dr. Keller, we saved a bundle and actually got better care. Recently Dr. Keller has been caring for our new puppy who has hip and seizure problems. Again, Dr. Keller listens, observes very astutely, and uses his experience and common sense to provide affordable and fantastic care. He'd better not be planning to retire any time soon!!! (okay, Dr. Keller?)
I can't rave about this office and Dr. Keller, in particular, enough. He sensitively helped us with end-of-life care for our ancient poodle, and didn't run unnecessary or expensive tests and procedures. Compared to vets we'd seen locally before finding Dr. Keller, we saved a bundle and actually got better care. Recently Dr. Keller has been caring for our new puppy who has hip and seizure problems. Again, Dr. Keller listens, observes very astutely, and uses his experience and common sense to provide affordable and fantastic care. He'd better not be planning to retire any time soon!!! (okay, Dr. Keller?)
