Sydney Stephen (16.09.2015 00:15)
Joe at the office is so sweet and helpful! I saw most of the midwives that work there as well and I found them all to be quite friendly and skilled. Katherine and Carolyn were the midwives who attended my youngest child's home birth. Carolyn also attended my eldest's home birth. Terrific job! When I was nervous about my second child's coming delivery Carolyn even came over to my home and did therapeutic art work with me to help conquer the fears. West Coast Health treated me and I suspect all their clients like family. They care for you deeply and understand how special you and your children are. All of my concerns were handled with empathy and were resolved quickly.
Sandy S. (16.01.2015 04:51)
Very disappointed and would NOT recommend. (early 2013)
With the alternative medicine staff, I thought the midwives would be more naturally inclined rather than medical. Instead, we found the midwives to be very textbook orientated, with poor listening & customer service skills. With some knowledge of pregnancy and how midwives are supposed to operate, I was appalled when I'd ask for info and be told to look online, then told that you can't trust information online. Or, I'd be given the "you should do X" response without sufficient information for my husband & I to make an informed decision. To top it off, one midwife gave me information (calling me at work without asking if I had time, ending with me in tears) then when my husband called to clarify, she told him something different. And when he was upset with her because of how she'd treated me, we got the boot, despite our trying to contact the head midwife and resolve the issue.
The best thing that happened was when we switched from their care to more experienced midwives who actually listen to my husband and I, and work with us, making sure we understood and knew our options. It made such a difference.
Sam Jamieson (31.05.2013 01:56)
I found my time with these midwives to be amazing! I looked forward to EVERY appointment I had with them . Every issue I had with my pregnancy , which I had quite a bit , they had natural safe alternatives to dealing with them . : ) They were patient with me and my family, incredibly kind , and just AWESOME! I recommend them to all my pregnant friends . My after care , just as amazing . I felt safe and secure knowing that they were just a phone call away if I needed them . No questions asked!!!