Laundry Bar
| 50 Johnston Street, Fitzroy |
5 tarieven
3.60/10.00 |
|
+61 3 9415 8027 |
|
Laundry Bar op de kaart
Beoordeling
Amy Williamson (13.11.2017 02:26)
I was at laundry bar on Saturday night, I was on the dance floor when I saw a male pin a female up against a wall & kiss her, I figured it was a couple & this was something they did, but then I saw this male go up to a girl that was standing alone & do the same, the female was tapping her hand on his back before finally getting out "no, stop" I took the girl off him & took her outside for some air. I told the security guard & instead of once asking what these women were doing, your security guard Allen instantly asked where he was & if I could point him out, he then kicked the gentalmen out no questions asked, and another security guard Adrian came up to assist. It's very rare to find one security guard who doesn't just put the female at blame & takes charge for the safety of the patrons, let alone two!
Massive up to those men, and this venue for having some of the best staff I've ever seen in a venue.
Only been to this club about 3 times before, and after that, it has firmly been cemented as one of my "go to's" now!
I was at laundry bar on Saturday night, I was on the dance floor when I saw a male pin a female up against a wall & kiss her, I figured it was a couple & this was something they did, but then I saw this male go up to a girl that was standing alone & do the same, the female was tapping her hand on his back before finally getting out "no, stop" I took the girl off him & took her outside for some air. I told the security guard & instead of once asking what these women were doing, your security guard Allen instantly asked where he was & if I could point him out, he then kicked the gentalmen out no questions asked, and another security guard Adrian came up to assist. It's very rare to find one security guard who doesn't just put the female at blame & takes charge for the safety of the patrons, let alone two!
Massive up to those men, and this venue for having some of the best staff I've ever seen in a venue.
Only been to this club about 3 times before, and after that, it has firmly been cemented as one of my "go to's" now!
Sameer Kassam (28.10.2017 15:32)
Couldn't enter because we were wearing suits post races. Unbelievable treatment from the door staff. Just wanted to have some fun. You guys should be ashamed. Good luck.
Couldn't enter because we were wearing suits post races. Unbelievable treatment from the door staff. Just wanted to have some fun. You guys should be ashamed. Good luck.
Dylan Davidson (25.09.2017 14:49)
Very rude and quite spiteful staff, for someone who managers a buisness I don't know how they got there jobs. Honestly if your job is to work with people, it might help if you liked people.
Whoever the owner is I'd be very worried about the complete absence of customer service employed by your staff, the god complex some showed was quite remarkable. They are the face of your business and patrons will cast a view of your business corresponding to how they were treated by your staff.
Very rude and quite spiteful staff, for someone who managers a buisness I don't know how they got there jobs. Honestly if your job is to work with people, it might help if you liked people.
Whoever the owner is I'd be very worried about the complete absence of customer service employed by your staff, the god complex some showed was quite remarkable. They are the face of your business and patrons will cast a view of your business corresponding to how they were treated by your staff.
Peter Gandy (23.09.2017 22:50)
Very disappointing experience. Went there after hearing good things about the music.
Paid the entry fee. Stayed for an hour or so with a friend. After getting separated at the bar I went to go look for him. Couldn't find him inside so I went to the door and asked the security guard of he'd seen somebody of his appearance leave. Rather than answering my question, the guard decided to forcibly remove me from the premises and informed me that "I was done". Refused to refund my entry fee.
I will never go again to this establishment. The hubris and unethical behavior of the staff are very concerning. I implore anybody looking for a good evening in the area to avoid this bar at all costs.
Moreover, its important for people to expose such practices by places like these. If others experience similar issues, post them as a review. The owners clearly don't care, so word of mouth on an impartial outlet like google is the best way to get the message out to others about pathetic customer service like this.
RESPONSE TO OWNER:
No, it was not a misunderstanding. I asked for my entry fee back, he used profanity and refused. What exactly do you think the misunderstanding would be?
Very disappointing experience. Went there after hearing good things about the music.
Paid the entry fee. Stayed for an hour or so with a friend. After getting separated at the bar I went to go look for him. Couldn't find him inside so I went to the door and asked the security guard of he'd seen somebody of his appearance leave. Rather than answering my question, the guard decided to forcibly remove me from the premises and informed me that "I was done". Refused to refund my entry fee.
I will never go again to this establishment. The hubris and unethical behavior of the staff are very concerning. I implore anybody looking for a good evening in the area to avoid this bar at all costs.
Moreover, its important for people to expose such practices by places like these. If others experience similar issues, post them as a review. The owners clearly don't care, so word of mouth on an impartial outlet like google is the best way to get the message out to others about pathetic customer service like this.
RESPONSE TO OWNER:
No, it was not a misunderstanding. I asked for my entry fee back, he used profanity and refused. What exactly do you think the misunderstanding would be?
DavID Mutuku (19.09.2017 16:38)
This is one of the most stupid night club organisations that I have ever come across. For those that have been told that "Typically people get denied for intoxication, dress code, being rude etc". Do not be fooled! The low self esteem bouncers pick & choose & freestyle excuses to deny you entry depending on how they feel when they look at you. Even when you're dressed appropriately & sober, the bouncers like to stroke their egos by playing childish games.
I've been here a few times just to test the waters & each time a revolting experience, sadly due to the staff. Even when they do decide to let you in miraculously on the off chance to witness the fabricated lies about capacity & guestlists, they pass comments like "we're watching you mate" & "David Barrett will ban you". I figured it's about time to review this joint for those who have been mistreated & are too lenient or busy to do the needful. I actually demanded my refund too for this poor service as I exited with excitement to better Brunswick establishments. Guess what? I was denied that too..
This is one of the most stupid night club organisations that I have ever come across. For those that have been told that "Typically people get denied for intoxication, dress code, being rude etc". Do not be fooled! The low self esteem bouncers pick & choose & freestyle excuses to deny you entry depending on how they feel when they look at you. Even when you're dressed appropriately & sober, the bouncers like to stroke their egos by playing childish games.
I've been here a few times just to test the waters & each time a revolting experience, sadly due to the staff. Even when they do decide to let you in miraculously on the off chance to witness the fabricated lies about capacity & guestlists, they pass comments like "we're watching you mate" & "David Barrett will ban you". I figured it's about time to review this joint for those who have been mistreated & are too lenient or busy to do the needful. I actually demanded my refund too for this poor service as I exited with excitement to better Brunswick establishments. Guess what? I was denied that too..
