AAA Car Care Plus - San Jose Brokaw Auto Repair

1035 East Brokaw Road #10, San Jose
5 tarieven
4.40/10.00
+1 408-436-7300

AAA Car Care Plus - San Jose Brokaw Auto Repair op de kaart

Beoordeling

Maureen Alfieri (09.10.2017 19:43)
The customer service agents need to pay attention to their attitudes!
I had to speak with 3 agents (1 on the Premier desk~ very snooty, 2 others in The Wilmington branch office, 1 very nasty the other quite professional) to find out if my membership was secure and paid for after receiving 3 bills once I had made my payment.
If I didn't travel so much, would certainly give up my membership. Definitely looking into other avenues.
Yara Martin (31.08.2017 17:25)
After many years of membership I got a free road assistance through my Car Insurance Cia. When called AAA to cancel and be reimbursed, I was told there is no reimbursement!!!! And my membership just got renewed!!!!Talking about definition of a schem!!!!!
Brian J (07.07.2017 04:38)
Well it's great turnaround but pricy ...
surubaid1 (12.05.2017 18:21)
I have not been a AAA member for more than 10 years, but still keep getting their membership forms. I had one year where they went into my banking account and stole money from me to pay for membership fees. I've never done electronic banking with their company. I've even gone through the Better Business Bureau in an attempt to stop receiving their forms, but to no avail. There was a time when being a AAA member was something good for me, but not anymore. I guess they've become desperate over the last 10 years. I would rank them lower than one star if they had that level of ranking.
Klaus Perchiniak (24.02.2017 22:22)
Used the towing service yesterday for the first time in several years.
I only wish I could give them a 6. I had my truck at Sears in the Concord
Mall to have tires installed. They called me to tell me that I had a brake problem.
That they could/would not fix it and it could not be driven. I told them I had
Driven it to them, still no offer of help. So totally frustrated I had to find another shop to take
If to, and figure out how to get it to them. I called AAA and from getting a human being
In a very short time to shaking the hand of the tow truck driver as he was taking my
Car to the shop it was an absolute pleasure. I kept thinking this is just going to easy, I know
Something is going to go wrong, it did not. I kept thinking about how my wife would do if she needed them
And simply relaxed knowing she would be secure and well taken of. Think about this
The truck came to get me within a one hour time frame (actually mush less). I was called, and sent a text
Telling me when the driver would be there. He was 4 minutes early.
I told my both children that I wanted them to call and sign up and I would pay for it.
Really, this is the kind of service each one of us hopes to get close to and it was delivered to me
As if I were their only client.
Kudos to all for a job done perfectly.

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