AAA Jacksonville

MJ BA (13.10.2017 05:52)
From 8 :00 pm till 12 :20 am no one shows up .call for towing,talks to 3 representatives including a manager or a supervisor, talking promising,no one showed my car was on a high way exit
Very dangerous area high speed cars
Finally I called ASAP towing it took ASAP 35 Minits to move my car

Jane Mann (10.10.2017 20:15)
My car quit on the ramp while exiting to a rest area on I-95. Because of barriers I could not get completely off the pavement. I spent 30 minutes actually on the phone with AAA and it took them 1.5 hour to get someone there. I was in an extremely dangerous situation as I could not get out of my car due to the high speed of semi-trucks and cars exiting the interstate to access the rest area. I no longer have any faith in AAA for roadside assistance. I'll use my Geico roadside assistance which is included with my full coverage insurance. GTH, AAA.

Jonathan Barron (09.10.2017 23:44)
Worst experience with aaa have been waiting over 9 yes 9 hours for my car to be towed. In all my 11 years with them, this is how they treat a long term customer.

Ended up cancelling tow and had to pay a towing company to do the job. I would never use or recommend aaa to anyone. Cancel your account now and save your money

carmelita terry (15.09.2017 01:43)
Called around 1530hrs was informed John's towing would arrive to assist me,1841hrs still waiting on the corner. Called AAA the customer service rep.
she doesn't seem to care.

Cecilia Ruiz (01.09.2017 02:28)
AAA FLORIDA. We needed a tow and they wanted to charge $32.00. Their services only cover 3 miles. And you pay and additional$4.00 a mile. Customer service? unacceptable rude, you get transferred numerous times and no one gives you or helps you with your issues. Am thinking is not worth having. AAA NEW MEXICO STILL #1

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